Privacy Policy

Looking after any personal data that you share with us is extremely important. We want you to feel confident that your personal information is kept safely and securely. Personal data refers to any information relating to you which permits us to identify you as an individual, either directly or when combined with any other information.

Deluxe are committed to conforming with both the General Data Protection Regulation (GDPR) and the Data Protection Act (DPA) of 2018. This privacy policy defines how we use the material we collect about you and how you may instruct us if you express a wish to modify or delete data.

1. What Information We Collect, From Whom and Why?

The personal data we gather about you may comprise (without limitation):

  • Name
  • Address: Home, Work or Business
  • Contact Number(s)
  • Email Address
  • Competency / Skill Certification Cards / Documentation - Payment information

We collect information directly from you, our agents and subcontractors, and through our website.

It is necessary for us to collect this information to enable us to propose appropriate services that you may require. Visitors to our website may also make available certain information to us by submitting an online enquiry form, such as your IP address, geographical information, etc.

2. How We Use This Information

Your data is used by us and possibly shared with our agents, subcontractors and clients to provide you with our services.

We may periodically use this information to communicate with you and send emails or mail about Deluxe by means of the email address / address which you have provided.

We will not share, sell, distribute or lease your personal data with any other third parties unless requested to do so by law.

3. Access to Data and Corrections

To enable us to efficiently operate our business and in order to offer optimum levels of service, it is essential that Deluxe personnel, with the applicable permissions, have access to your data. All computer systems are password protected.

You have the right to request that we correct, amend or delete any personal information that we hold about you at any time. You may do this by contacting our Data Protection Officer as detailed below.

By submitting any personal data to us you agree to the use of information as denoted in this privacy policy. We reserve the right to modify this privacy policy. It is your responsibility to check the current privacy policy each time you present any information to us. Any submission by you will indicate that you agree to any such changes. You have a right to request withdrawal of your consent at any time.

5. Our Use of Cookies

Our website uses ‘cookies’ to collect data about our visitors which inform us of how visitors use our website.

Cookies themselves cannot be used to disclose a user’s identity. A cookie is a small piece of information sent to your browser and stored on your computer’s hard drive. Cookies do not damage your computer. You may set your browser to notify you when you receive a cookie, which allows you to choose to accept it or not.

For more information on why we use cookies and how to manage your cookies please see our cookies section.

We may suggest links to sites that are not operated by Deluxe Developers Ltd. Should you visit one of these linked sites, it is your responsibility to consider their privacy and cookie policies.

7. Contact Us

If you have any queries regarding the Deluxe Privacy Policy you are welcome to contact us at our head office by either telephone, email or post.

Cedar Barn
Hungate End Farm
MK19 7HL
United Kingdom

Telephone: 01908 510118

Data Protection Officer (DPO) - Dawn Burgum

Please Note: Deluxe, Deluxe Electrical, Deluxe Gas & Plumbing are all divisions of Deluxe Developers Ltd and collectively operate under the Deluxe Developers banner.

This privacy policy encompasses all divisions.